Notes
Slide Show
Outline
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Cognitive Diversity
In Loreto Mexico
  • Cortney Grekin
  • Matt Shelley
  • Kevin Walstrom
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Outline
  • Defining Cognitive Diversity


  • Peterson’s Five Cultural Scales and How They Relate to Cognitive Diversity


  • Application of Experiences Relating to Cultural Awareness


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Introduction

  • “We all have preferred habits of thought that influence how we make decisions and interact with others.”
    •       - Dorothy Leonard and Susaan Straus




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Cognitive Diversity
  • Cortney Grekin
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Cognitive Differences
  • Defined as varying approaches to perceiving and assimilating data, making decisions, solving problems, and relating to other people
  • These differences are manifestations of what we call cognitive preferences
  • An important concept for understanding why people have different perceptions and thus different reactions to the same situations
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Cognitive Preferences

  • “Preferences are neither inherently good nor inherently bad. They are assets or liabilities depending on the situation.”


  • As a result, people who work together often have different thinking and communication styles and face the challenge of learning to benefit from the diversity in their work styles or cognitive preferences


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Examples of Cognitive Preferences
  • The Parable of the Giraffe and the Elephant; Unconscious Incompetence


  • The American Businessman and The Mexican Fisherman; diff. perceptions of what “living the good life” was


  • How/what can we learn from these stories?
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The Importance of Understanding Why We Are, The Way We Are…
  • We can learn to act outside our preferred styles


  • Understanding others’ preferences helps people communicate and collaborate


  • Diagnostic tools; Myers-Briggs Type Indicator, Herrmann Brain Dominance Instrument
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Five Basic Cultural Scales
  • A Starting Point…
  • Matt Shelley
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Equality vs. Hierarchy

  • Equality: Where people prefer to have flexibility in the roles they play in a company or on a team.


  • Hierarchy: Where people prefer to have strong limitations about appropriate behavior for certain roles.
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Direct vs. Indirect

  • Direct: Where people prefer to be more direct in speaking and be less concerned about how something is said.


  • Indirect: Where people prefer to focus not just on what is said but how it is said.
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Individual vs. Group Orientation

  • Individual: Where people prefer to judge people based on individual traits.


  • Group: Where people prefer to determine their identity through group affiliation.
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Task vs. Relationship

  • Task: Where people prefer to use largely impersonal selection criteria in hiring (such as resumes or test scores).


  • Relationship: Where people prefer to use largely personal selection criteria (such as family connections) when hiring.
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Risk vs. Caution

  • Risk: Where people prefer to try new and innovative ways of doing things.


  • Caution: Where people prefer more rules, regulations, guidelines, and directions.
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Applications of Experience and Cultural Awareness
  • Kevin Walstrom
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Experiences
  • Did anyone experience any Culture Shock upon returning to the US?


  • Did anyone become more aware of things in the US upon returning?


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"Are Mexican workers happier with..."
  • Are Mexican workers happier with their jobs?



  • Are Mexicans friendlier that people in the US?




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"How might cultural difference or..."
  • How might cultural difference or perceptions affect working in a diverse team?



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"If you were a team..."
  • If you were a team leader and had to assign tasks to different people, would you assign people tasks that were in agreement with skills of their culture?
  • Are you then discriminating?
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Conclusion
  • What can we do to understand cognitive diversity and to recognize the opportunities we have to benefit from it?




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Our Answer

  • Cultural Self-Awareness


  • Being able to see yourself